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0
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141
LatestTicket
CreatedAt
6/23/2020 11:45:05 AM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
Log Query high consumption
Description
consumer complaining about excessive water bill caused by the readings increase in consumption since sep 2019 to date<br/><b>Journal Number</b>: [967366]<br/><b>Journal Amount</b>: [-R27,511.39]
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27
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3
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164
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25
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15
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2
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23
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1
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45
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History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-25T11:14:05.346Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-29T10:41:32.646Z"}]
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1
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45
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ResolvedAt
3/28/2022 7:07:05 AM
Thread
ResolvedBy
15
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HasIvrcall
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25
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3