Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
1561
LatestTicket
CreatedAt
2/12/2021 12:44:44 PM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water leak
Description
account adjusted for leak credit<br><b>Journal Number</b>: [423269]<br/><b>Journal Amount</b>: [-R15,086.07]
Priority
Disposition
27
ConversationType
3
Parent
Account
1522
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-12T12:41:29.019Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T13:01:34.768Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-26T14:55:10.744Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3