Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1560
LatestTicket
CreatedAt
2/12/2021 12:40:37 PM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water leak
Description
account adjusted for leak credit<br/><b>Journal Number</b>: [207521]
Priority
Disposition
27
ConversationType
3
Parent
Account
1521
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-12T12:37:21.838Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T13:03:08.880Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:53:51.754Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T08:28:02.098Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
11
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11