Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9851
LatestTicket
CreatedAt
9/1/2021 8:22:36 AM
UpdatedAt
2/25/2023 9:19:30 AM
Subject
Water
Description
<b>Evaluate Six Month policy Adjustment</b>:201904-202105<div><br></div><div>QRC RESPONSE: Backcharge periods adjusted and resolved with Jnl Adjustment 14.09.2020<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8723
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T08:20:35.577Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T08:23:20.282Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-19T06:57:19.801Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/21/2023 8:40:52 AM
Thread
140010
ResolvedBy
10
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3