Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

9844

LatestTicket

CreatedAt

9/1/2021 8:10:02 AM

UpdatedAt

2/27/2023 7:41:23 AM

Subject

Water

Description

<b>Assess Six Month policy adjustment</b>-201705-202106<div><br></div><div>6 month policy processed</div><br/><b>Journal Number</b>: [889074]<br/><b>Journal Amount</b>: [-R5,723.10]

Priority

Disposition

27

ConversationType

3

Parent

Account

8719

OpenedBy

AssignedTo

15

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T08:08:01.572Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-19T06:53:48.862Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-15T09:58:52.691Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

2/27/2023 7:41:19 AM

Thread

ResolvedBy

3

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3