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CreatedAt
9/1/2021 8:05:40 AM
UpdatedAt
2/27/2023 7:40:43 AM
Subject
Wate
Description
<b>Evaluate Six Month Policy adjustments:</b>201612-202106<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY - 201809/201905</div><div>Credit due of R 1903.38 Including vat @15%</div><div>Journal processed pending authorization done - 25.10.22</div><br><b>Journal Number</b>: [888943]<br/><b>Journal Amount</b>: [-R1,903.38]
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8716
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23
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95
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T08:03:39.183Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-19T06:53:06.383Z"}]
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ResolvedAt
2/27/2023 7:40:38 AM
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139980
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