<b>Water Query</b>: Consumer
has just paid an amount of R59000 dated 2021/05/31 and he always has been over
charged in water please kindly investigate on this matter<p class="MsoNormal"><span lang="EN-US"> </span></p><p class="MsoNormal"><span lang="EN-US">QRC RESPONSE: Query Closed</span></p><p class="MsoNormal"><span lang="EN-US">Account does not qualify for policy adjustment as there is no unread period that exceeds 06 months. </span>Charges raised are based on recorded usage on the meter. </p><p class="MsoNormal">Log a new query if leaks were repaired and upload a signed copy of the plumbers letter</p>