Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1540
LatestTicket
CreatedAt
2/12/2021 9:50:42 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
water query
Description
water query
Priority
Disposition
27
ConversationType
3
Parent
Account
1503
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-12T09:51:04.280Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T10:21:36.355Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T11:04:43.698Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T11:46:34.498Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T10:08:26.195Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12