Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
138
LatestTicket
CreatedAt
6/22/2020 12:53:32 PM
UpdatedAt
5/19/2022 7:51:12 AM
Subject
high consumption
Description
Water query 
Priority
Disposition
27
ConversationType
3
Parent
Account
161
OpenedBy
16
AssignedTo
16
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:23:42.815Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T07:50:02.560Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T07:51:03.587Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:35:18.257Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2022 7:51:12 AM
Thread
ResolvedBy
16
WasCreatedByCustomer
HasIvrcall
Creator
16
Updator
20