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CreatedAt
2/12/2021 9:48:01 AM
UpdatedAt
10/17/2021 11:30:45 AM
Subject
water query six months policy
Description
water query six months policy<div>6 months policy 20200927 journal done&nbsp;</div><br/><b>Journal Number</b>: [071816]<br/><b>Journal Amount</b>: [-R3,697.92]
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1502
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History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-12T09:48:28.179Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T10:21:16.153Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T09:15:53.656Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T09:42:44.902Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T11:29:49.026Z"}]
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ResolvedAt
10/17/2021 11:30:45 AM
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HasIvrcall
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