Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9787
LatestTicket
CreatedAt
8/31/2021 9:44:49 AM
UpdatedAt
11/11/2022 8:30:01 AM
Subject
reading incorrect
Description
reading incorrect <div><br></div><div>QRC RESPONSE: Query closed as query logged does not provide the correct reading and date of dispute to compare and assess.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8663
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-31T09:44:49.901Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-31T09:44:56.010Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-31T10:05:47.438Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T12:17:21.111Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/11/2022 8:30:01 AM
Thread
133575
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3