Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1534
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LatestTicket
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CreatedAt
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2/12/2021 9:07:03 AM
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UpdatedAt
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10/16/2021 11:32:54 AM
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Subject
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6 months policy on Electricity journal processed for 202104 period
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Description
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6 months policy on Electricity journal processed for 202104 period<br/><b>Journal Amount</b>: [15953.61]<br/><b>Journal Number</b>: [162552]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1498
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OpenedBy
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AssignedTo
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75
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Region
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2
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Department
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23
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QueryType
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2
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SubQueryType
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101
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Escalation
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EscalationCron
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565
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History
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[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-12T09:07:24.671Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-09T10:00:41.714Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-11T07:56:22.172Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-09-16T11:23:02.346Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-09-16T13:20:56.643Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-10-16T11:32:54.576Z"}]
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CreatedBy
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UpdatedBy
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Category
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2
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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10/16/2021 11:32:54 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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214