Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1512
LatestTicket
CreatedAt
2/12/2021 9:06:08 AM
UpdatedAt
9/7/2022 12:05:02 PM
Subject
Water query - six months policy
Description
Water query - six months policy<br/><b>Journal Number</b>: [bj71826739]<br/><b>Journal Amount</b>: [-R3,071.59]
Priority
Disposition
27
ConversationType
3
Parent
Account
1497
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-12T09:15:57.360Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T07:22:22.768Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:57:01.853Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:45:17.005Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
20
ResolvedAt
9/7/2022 12:04:58 PM
Thread
136630
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3