Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1532
-
LatestTicket
-
-
CreatedAt
-
2/12/2021 8:57:23 AM
-
UpdatedAt
-
3/19/2022 10:16:35 AM
-
Subject
-
incorrect readings of 2020
-
Description
-
reading updated
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1495
-
OpenedBy
-
-
AssignedTo
-
22
-
Region
-
2
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
44
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-12T08:57:51.025Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:24:25.119Z"},{"op":"R","uid":"889","un":"rethabilel","dt":"2022-03-19T10:16:35.450Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
77
-
Subcategory
-
44
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/19/2022 10:16:35 AM
-
Thread
-
-
ResolvedBy
-
22
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
889