Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
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LatestFax
Campaign
IsOpen
Customer
137
LatestTicket
CreatedAt
6/22/2020 8:42:38 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
LATE TERMINATION
Description
Reversal of interest and&nbsp; rates.<br/><b>Journal Number</b>: [830313]
Priority
Disposition
27
ConversationType
3
Parent
Account
160
OpenedBy
4
AssignedTo
13
Region
2
Department
23
QueryType
8
SubQueryType
61
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
6
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
4
Updator
6