Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1520
LatestTicket
CreatedAt
2/12/2021 7:23:47 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
WATER QUERY
Description
WATER QUERY
Priority
Disposition
27
ConversationType
3
Parent
Account
1488
OpenedBy
AssignedTo
37
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-12T07:24:09.824Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T10:17:55.448Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T12:02:30.286Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T12:03:51.290Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T12:07:05.450Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T10:15:33.460Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6