Details

EscalationLevel
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LatestChat
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IsOpen
Customer: 1519
LatestTicket
CreatedAt: 2/12/2021 7:19:11 AM
UpdatedAt: 3/28/2022 6:35:04 AM
Subject: water leak
Description: account adjusted for leak credit Journal Number: [206085] Journal Amount: [-R11336.40]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1487
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-12T07:15:55.572Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T13:20:29.735Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T10:18:02.413Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-02T10:28:57.672Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-02T11:59:03.042Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1
ResolvedAt: 3/28/2022 6:35:04 AM
Thread
ResolvedBy: 5
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HasIvrcall
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Updator: 3