Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1509
LatestTicket
CreatedAt
2/11/2021 1:02:05 PM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
WATER QUERY
Description
WATER QUERY<div>credit journal processed for R84,490.04</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1478
OpenedBy
AssignedTo
37
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-11T12:58:50.454Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-03T06:22:04.816Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-03T06:22:43.985Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-03T06:22:49.031Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2