Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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-
LatestSms
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LatestEmail
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LatestFax
-
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Campaign
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-
IsOpen
-
-
Customer
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1501
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LatestTicket
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CreatedAt
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2/11/2021 11:17:46 AM
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UpdatedAt
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2/24/2022 11:08:12 AM
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Subject
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Late Termination
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Description
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Late Termination
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Priority
-
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Disposition
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27
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ConversationType
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3
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Parent
-
-
Account
-
1470
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OpenedBy
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AssignedTo
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22
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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107
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Escalation
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EscalationCron
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-
History
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[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-11T11:17:49.220Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:45:42.031Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T10:48:41.490Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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77
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Subcategory
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107
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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2/24/2022 11:08:12 AM
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Thread
-
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ResolvedBy
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22
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WasCreatedByCustomer
-
-
HasIvrcall
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Creator
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Updator
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173