Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1494
-
LatestTicket
-
-
CreatedAt
-
2/11/2021 10:41:33 AM
-
UpdatedAt
-
8/21/2021 7:40:35 AM
-
Subject
-
LOG QUERY
-
Description
-
<span style="background-color: rgb(255, 255, 255);">readings updated</span>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1464
-
OpenedBy
-
-
AssignedTo
-
39
-
Region
-
4
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
44
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-11T10:41:55.933Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:41:14.294Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
77
-
Subcategory
-
44
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
8/21/2021 7:40:35 AM
-
Thread
-
-
ResolvedBy
-
39
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12