Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1491
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LatestTicket
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CreatedAt
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2/11/2021 10:01:47 AM
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UpdatedAt
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4/12/2022 9:42:39 AM
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Subject
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WATER QUERY
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Description
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WATER QUERY<div><br></div><div>six months policy done</div><br/><b>Journal Number</b>: [566591]<br/><b>Journal Amount</b>: [8934.01]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1461
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OpenedBy
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AssignedTo
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132
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-11T09:58:32.697Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-29T09:12:54.717Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-24T08:04:14.135Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:39:00.678Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-21T08:24:32.238Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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8
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ResolvedAt
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4/12/2022 9:42:39 AM
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Thread
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ResolvedBy
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230
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8