Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
133
-
LatestTicket
-
-
CreatedAt
-
6/21/2020 9:56:21 AM
-
UpdatedAt
-
3/28/2022 7:25:06 AM
-
Subject
-
water query
-
Description
-
leak credit to be done
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
156
-
OpenedBy
-
17
-
AssignedTo
-
17
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:08:05.835Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:16:50.779Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T08:21:43.414Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/28/2022 7:25:06 AM
-
Thread
-
-
ResolvedBy
-
17
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
17
-
Updator
-
14