Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 9625
LatestTicket
CreatedAt: 8/26/2021 7:05:22 AM
UpdatedAt: 12/17/2021 7:07:37 AM
Subject: no valid query details
Description: no valid query details
Priority
Disposition: 4
ConversationType: 2
Parent
Account: 8507
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Department
QueryType: 77
SubQueryType
Escalation
EscalationCron
History: [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-26T07:10:56.336Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-26T07:30:45.563Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-26T07:30:49.944Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-26T07:30:58.349Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-12-03T08:20:29.386Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-12-03T08:24:04.685Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-12-17T07:07:37.348Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt: 12/17/2021 7:07:37 AM
Thread
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WasCreatedByCustomer
HasIvrcall
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Updator: 20