Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1480
-
LatestTicket
-
-
CreatedAt
-
2/11/2021 8:51:13 AM
-
UpdatedAt
-
4/12/2022 9:42:39 AM
-
Subject
-
ELECTRICITY QUERY SIX MONTHS POLICY
-
Description
-
ELECTRICITY QUERY SIX MONTHS POLICY<div>6 month policy processed for 201309/202009</div><br/><b>Journal Number</b>: [877810]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
1449
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
101
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-11T08:47:58.195Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:36:39.059Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T09:03:32.006Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-21T08:37:11.550Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
2
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
10
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
10