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CreatedAt
8/24/2021 11:07:11 AM
UpdatedAt
11/13/2022 11:55:18 AM
Subject
log query
Description
incorrect reading&nbsp; - 29/09/2020<div><br></div><div>QRC RESPONSE:&nbsp;</div><div>Referred to Billing to assess the removal reading and installation date: 13.11.2022</div>
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[{"op":"R","uid":"39","un":"tembekas","dt":"2021-08-24T11:05:17.144Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:24:06.861Z"}]
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