Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1458
LatestTicket
CreatedAt
2/11/2021 7:12:17 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
water query
Description
water query ,check reading requested 15/08/2021.
Priority
Disposition
27
ConversationType
3
Parent
Account
1432
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
77
SubQueryType
48
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-11T07:12:19.275Z"},{"op":"R","uid":"22","un":"asandam","dt":"2021-02-11T07:13:09.652Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:54:39.644Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:55:26.280Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
48
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12