Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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-
LatestEmail
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LatestFax
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Campaign
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-
IsOpen
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-
Customer
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130
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LatestTicket
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CreatedAt
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6/21/2020 8:21:47 AM
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UpdatedAt
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3/28/2022 7:25:06 AM
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Subject
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Water Query
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Description
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Leak credit to be done, as consumer has already sent plumbers invoice.
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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153
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OpenedBy
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17
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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-
History
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T08:20:35.397Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:13:38.645Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T07:56:27.763Z"}]
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CreatedBy
-
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/28/2022 7:25:06 AM
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Thread
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ResolvedBy
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17
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WasCreatedByCustomer
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-
HasIvrcall
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Creator
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17
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Updator
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14