Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1452
LatestTicket
CreatedAt: 2/10/2021 1:37:13 PM
UpdatedAt: 10/28/2021 7:17:46 AM
Subject: six months policy
Description: six months policy<br/><b>Journal Number</b>: [826754]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 1428
OpenedBy
AssignedTo
Region: 3
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-10T13:37:16.315Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T12:23:34.880Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T08:35:50.729Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:17:39.104Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 20
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 20