Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9539
LatestTicket
CreatedAt
8/22/2021 9:05:39 AM
UpdatedAt
10/22/2022 9:08:41 AM
Subject
Water
Description
<b>Query</b>: Water charges raised from January 2021 to date ,they are <b>high</b> .<div><br></div><div>QRC RESPONBSE: QUERY CLOSED</div><div>Acc does not qualify for 06 month policy adjustment</div><div>Account is billing interims since Nov 2021. Reading updates should be requested by meter readers</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8435
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 9:08:41 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3