Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9538
LatestTicket
CreatedAt
8/22/2021 8:53:33 AM
UpdatedAt
10/22/2022 10:04:53 AM
Subject
Water
Description
<b>Query</b>: dispute of water charges raised in August 2020 and January 2021<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Account was closed with termination from 2020<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8434
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T08:51:40.095Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T08:51:56.225Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T08:52:53.685Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T09:28:22.143Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:06:10.202Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 10:04:27 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3