Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9536
LatestTicket
CreatedAt
8/22/2021 8:22:51 AM
UpdatedAt
10/22/2022 10:40:40 AM
Subject
Electricity
Description
<b>Query</b> : Huge electricity bill-August period<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Query information is unclear as to the year under query. </div><div>ECDC accounts are under investigation with Accounts Management Dpt.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8432
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
2
SubQueryType
58
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T08:20:58.368Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T09:27:02.501Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:00:46.313Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-06T09:03:41.138Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-10T18:13:50.926Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 10:40:40 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3