Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9523
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LatestTicket
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CreatedAt
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8/21/2021 7:47:46 AM
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UpdatedAt
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2/14/2022 9:53:12 AM
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Subject
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Sewage
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Description
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<b>Querying</b>: High Sewage charge.<div><br></div><div>Journal processed and approved. Query resolved.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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8420
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OpenedBy
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AssignedTo
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12
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Region
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2
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Department
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23
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QueryType
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93
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SubQueryType
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53
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-21T07:45:53.813Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:49:41.188Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T09:52:33.785Z"}]
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CreatedBy
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UpdatedBy
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Category
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93
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Subcategory
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50
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CreatedBy1
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UpdatedBy1
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214
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ResolvedAt
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2/14/2022 9:53:12 AM
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Thread
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ResolvedBy
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12
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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214