Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1439
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LatestTicket
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CreatedAt
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2/10/2021 10:21:04 AM
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UpdatedAt
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6/30/2022 12:51:39 PM
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Subject
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water query consumer submiitted plumbers letter
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Description
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water query consumer submitted plumbers letter<div><br></div><div>Response: Awaiting plumbers letter</div><div>Journal Done</div><br/><b>Journal Number</b>: [768015]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1418
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OpenedBy
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AssignedTo
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74
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-10T10:21:06.319Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:14:54.319Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T07:03:53.443Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-16T12:36:56.055Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-10T10:56:23.653Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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6/30/2022 12:51:39 PM
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Thread
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134142
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ResolvedBy
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7
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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7