Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9510
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LatestTicket
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CreatedAt
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8/20/2021 12:32:12 PM
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UpdatedAt
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7/9/2022 7:16:56 AM
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Subject
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Rates
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Description
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<b>Query: Charged double on Rates and Water.</b><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Account 10074971 -</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">charged for portion 3 and 4 of portion 67 of farm 817</span></div><div><span lang="EN-US" style="font-size:11.0pt;font-family:
"Calibri",sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:
AR-SA">account 10375319- </span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">for erf 136 portion 4 which forms part of the whole account of 67 of
farm 817 charged again.</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;">account adjustment in process</span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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8408
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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8
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SubQueryType
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62
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T12:30:21.134Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:31:29.058Z"}]
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CreatedBy
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UpdatedBy
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Category
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8
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Subcategory
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50
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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11