Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9492
LatestTicket
CreatedAt: 8/20/2021 9:37:50 AM
UpdatedAt: 10/22/2022 9:37:01 AM
Subject: water
Description: High water consumpition_February-March 2021<div>consumer did not fix anything and no report from water works side .</div><div>email sent to micro comm and the consumer to compare the photos of the meter and the reading on SOLAR<br><div><br></div></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Feb 2021 billing resolved March 2021 with a credit adjustment</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 8390
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T09:38:05.159Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:13:11.973Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:13:52.679Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-01-20T13:54:20.944Z"},{"op":"R","uid":"23","un":"bevins","dt":"2022-04-26T05:13:32.785Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 10/22/2022 9:37:00 AM
Thread
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3