Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9485
LatestTicket
CreatedAt
8/20/2021 8:21:57 AM
UpdatedAt
2/14/2022 10:51:35 AM
Subject
Refuse
Description
<b>Query</b> :Refuse charged for business instead of town house (residential are)<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8384
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
4
SubQueryType
53
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T08:23:21.009Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T08:57:56.171Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T10:50:14.577Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
120
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/14/2022 10:51:35 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214