Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9480
LatestTicket
CreatedAt: 8/20/2021 7:24:47 AM
UpdatedAt: 3/6/2023 10:27:07 AM
Subject: Previous owner
Description: Kindly be advised that this debtor is the previous owner and water charges are already raised on the new owner's account. please stop water charges on this account.<div><br></div><div>Qrc Response :DATE 6/03/2023</div><div>Account terminated<br><div><br></div></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 8381
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"73","un":"nombongof","dt":"2021-08-20T07:22:55.907Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T08:47:12.373Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 3/6/2023 10:27:07 AM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12