Details

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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
9466
LatestTicket
CreatedAt
8/19/2021 1:10:49 PM
UpdatedAt
11/20/2022 7:59:08 AM
Subject
water leak
Description
high water consumption<div><br></div><div>QRC RESPONSE: Query closed due to insufficient information and no plumbers letter as per query logged</div><div>Consumer may log a new query and provide full details as to the actual query and date of dispute.</div><div>If any leak repairs were done, to upload a signed copy of the plumbers letter stating what was repaired with date of repairs.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8368
OpenedBy
AssignedTo
17
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-19T13:10:51.290Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T08:40:53.393Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/20/2022 7:59:08 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3