Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9461
LatestTicket
CreatedAt
8/19/2021 11:40:07 AM
UpdatedAt
11/25/2022 1:50:42 PM
Subject
Water
Description
<b>Apply Six Month Policy</b>-Period 201705-202101<div><br></div><div>QRC RESPONSE:</div><div>6 months policy 202107&amp; 202207</div><br/><b>Journal Number</b>: [914823]<br/><b>Journal Amount</b>: [87752.34]
Priority
Disposition
27
ConversationType
3
Parent
Account
8363
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T11:41:26.041Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:33:24.889Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-01T10:05:33.679Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
11/25/2022 1:50:32 PM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2