Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9444
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LatestTicket
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CreatedAt
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8/19/2021 7:50:56 AM
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UpdatedAt
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3/28/2022 7:07:05 AM
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Subject
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Reading Incorrect
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Description
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<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Reading Incorrect D/O 2021.11.18</span><div><font color="rgba(0, 0, 0, 0.870588235294118)"><span style="font-size: 14px; letter-spacing: 0.13118px;">CHANGE READING ON 2020.06.26 OVER READ </span></font><br></div><br/><b>Journal Number</b>: [888433]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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8347
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OpenedBy
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-19T07:49:06.009Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-22T08:07:52.555Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:17:29.959Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:19:01.193Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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14