Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
9415
LatestTicket
CreatedAt
8/18/2021 10:49:52 AM
UpdatedAt
7/9/2022 12:09:12 PM
Subject
water
Description
<b>high consumption</b> ,Please investigate interims.<div>QRC RESPONSE:</div><div>INTERIMS WERE REVERSED, WATER READINGS ARE IN LINE.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8320
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
1
SubQueryType
99
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-18T10:48:02.846Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-18T10:53:29.844Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-18T10:54:19.083Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-29T06:28:49.218Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T06:47:34.562Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/9/2022 12:09:12 PM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6