Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9403
LatestTicket
CreatedAt
8/18/2021 9:43:53 AM
UpdatedAt
11/21/2021 6:39:19 AM
Subject
Reading to be Captured
Description
<p class="MsoNormal">Please close/reverse water reading on this account to be able to make stand inactive.<o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p><table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl63" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
51
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-18T09:44:02.123Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T06:38:14.918Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T06:38:26.756Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/21/2021 6:39:19 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14