Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1409
LatestTicket
CreatedAt: 2/9/2021 12:27:53 PM
UpdatedAt: 12/6/2021 12:21:32 PM
Subject: WATER QUERY SIX MONTHS POLICY
Description: WATER QUERY SIX MONTHS POLICY<div>6 months policy applied for 20201023 </div><br/><b>Journal Number</b>: [518778]<br/><b>Journal Amount</b>: [-R2,930.25]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1396
OpenedBy
AssignedTo: 75
Region: 4
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 476
History: [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T12:28:20.602Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-23T07:31:22.218Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:11:52.675Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-06T12:18:16.769Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 3
ResolvedAt: 12/6/2021 12:21:32 PM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3