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9391
LatestTicket
CreatedAt
8/18/2021 7:42:17 AM
UpdatedAt
11/20/2022 7:02:47 AM
Subject
plumbers letter submitted
Description
<b>plumbers letter received due to fixed leak</b><div><b><br></b></div><div>QRC RESPONSE: Query Closed</div><div>No letter traced. Property has since been sold and account closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8302
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
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History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-18T07:42:19.313Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T13:05:35.690Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:20:22.851Z"}]
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UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
11/20/2022 7:02:47 AM
Thread
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3
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HasIvrcall
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3