Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
9382
-
LatestTicket
-
-
CreatedAt
-
8/18/2021 6:46:25 AM
-
UpdatedAt
-
3/28/2022 7:07:05 AM
-
Subject
-
high consumption
-
Description
-
high water consumption
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
8295
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-08-18T06:47:42.897Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T09:15:33.229Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-22T09:58:36.906Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-04T10:32:58.001Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
14
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
14