Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1412

LatestTicket

CreatedAt

2/9/2021 12:05:45 PM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

water query 6month policy

Description

water query 6 month policy<br/><b>Journal Number</b>: [851215]

Priority

Disposition

24

ConversationType

3

Parent

Account

1399

OpenedBy

AssignedTo

Region

4

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-09T12:02:32.238Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:08:26.111Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T10:06:18.667Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-20T07:47:31.128Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

13

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13