Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9369
LatestTicket
CreatedAt: 8/17/2021 1:02:43 PM
UpdatedAt: 7/9/2022 9:38:53 AM
Subject: Meter Inspection
Description: METER STUCK FROM 2021.04
Priority
Disposition: 23
ConversationType: 3
Parent
Account: 8283
OpenedBy
AssignedTo
Region: 3
Department: 1
QueryType: 1
SubQueryType: 85
Escalation
EscalationCron
History: [{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T13:00:54.353Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T13:14:06.118Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T13:14:15.806Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T09:09:52.778Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 112
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 6