Details

EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer: 9367
LatestTicket
CreatedAt: 8/17/2021 12:36:39 PM
UpdatedAt: 11/21/2021 9:09:12 AM
Subject: Duplicate Service
Description: <span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Duplicate Service</span>
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 8281
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Region: 2
Department: 23
QueryType: 4
SubQueryType: 105
Escalation
EscalationCron
History: [{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T12:34:50.454Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T12:34:54.435Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T09:08:21.529Z"}]
CreatedBy
UpdatedBy
Category: 93
Subcategory: 119
CreatedBy1
UpdatedBy1: 14
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WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14