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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
9359
LatestTicket
CreatedAt
8/17/2021 10:10:22 AM
UpdatedAt
11/10/2022 9:50:51 AM
Subject
Meter Confirmation
Description
<table border="0" cellpadding="0" cellspacing="0" width="263" style="border-collapse: collapse;width:197pt"><tbody><tr height="61" style="mso-height-source:userset;height:45.75pt"> <td height="61" class="xl65" width="263" style="height:45.75pt;width:197pt">CONSUMER PICTURE 160724507 NOT ON SOLAR 160422293 METER ON SOLAR LINK NEXT DOOR&nbsp;ON MACROCOMM</td></tr></tbody></table><br><div><b>QRC RESPONSE: Query Closed</b></div><div>No record of Meter #160724507 found and no picture provided as supporting evidence for the logged information</div><div>Kindly log a new query and upload a clear picture of the meter number on site.</div><div>Meter Number #160422293 is linked with acc: 10283753 on macrocomm and solar.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8272
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
66
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T10:08:33.688Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T09:02:48.158Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/10/2022 9:50:50 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3