Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9350
LatestTicket
CreatedAt
8/17/2021 9:21:11 AM
UpdatedAt
10/21/2022 12:19:25 PM
Subject
water query
Description
high water consumption<div><br></div><div><b><u>QRC RESPONSE:</u></b></div><div>No unread period exceeding 06 months.</div><div>Indigent Subsidy stopped in June 2021 with insufficient payments since then.</div><div>Account later closed and services transferred due to Deceased Estate category</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8264
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-17T09:19:22.806Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T08:24:39.935Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/21/2022 12:19:25 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3